❓ Frequently Asked Questions (FAQ) for Gigssell
1. 📑 About Our Services
| Question (Q) | Answer (A) |
| Q: What specific design and editing services does Gigssell offer? | A: We specialize in high-end photo retouching (e.g., product, portrait), photo restoration, background manipulation, and full graphic design services, including logo creation, branding materials, brochures, and digital assets. |
| Q: Can you handle bulk orders for photo editing? | A: Yes, we are equipped to handle large volume orders (e.g., e-commerce, real estate batches) while maintaining consistent quality and offering specialized bulk pricing. |
| Q: Do you work with specific file formats? | A: We primarily work with common formats like JPEG, PNG, TIFF, and PSD for editing. For design projects, the final delivery typically includes vector files (AI, EPS, SVG) and high-resolution raster files. |
2. 💰 Pricing and Payment
| Question (Q) | Answer (A) |
| Q: How is your pricing structured for projects? | A: Pricing varies depending on the complexity, volume, and urgency of the request. We offer fixed-rate pricing for standard editing services and custom quotes for complex design projects. Please [VIEW PRICING] or [GET A QUOTE] for details. |
| Q: What payment methods do you accept? | A: We accept major credit cards (Visa, Mastercard), PayPal, and bank transfers for larger projects. |
| Q: Is an upfront deposit required? | A: For custom graphic design projects or large editing batches, a 50% upfront deposit is required to begin work. No deposit is needed for small, standardized editing orders. |
3. ⚙️ Workflow and Revisions
| Question (Q) | Answer (A) |
| Q: What is the typical turnaround time for a project? | A: Standard photo editing typically takes 24-48 hours. Graphic design projects (like logos or branding) usually require 3-7 business days, depending on the complexity and client feedback speed. Rush options are available upon request. |
| Q: How does the revision process work? | A: We include two rounds of revisions free of charge for all design and complex editing projects. We guarantee to make the necessary adjustments until you are completely satisfied with the final result. |
| Q: What if I am not satisfied with the final result? | A: We strive for absolute satisfaction. If, after the included revisions, the final product does not meet the initial brief, we offer a partial refund, subject to our service agreement. |
4. 🔒 Data Security and Ownership
| Question (Q) | Answer (A) |
| Q: Is my original file data secure with Gigssell? | A: Yes, we treat client data with the utmost confidentiality. All original files and project assets are securely stored and will not be shared or used by Gigssell for any purpose without your explicit permission. |
| Q: Who owns the copyright for the final design? | A: Upon final payment, the full copyright and intellectual property rights for the custom design (e.g., logo, branding) are transferred to you, the client. |